Shipping + Returns
Thanks for looking over my shop policies. It is really important to me that you are happy with our transaction and that ultimately the pots I make are used and appreciated.
$6 handling fee for packing materials and labor (included in shipping), but if it is a big order I may need to charge a bit more. Work will be shipped out within seven business days but often I will get it out within a day or two. I ship all work USPS with delivery confirmation, unless you specify that you would like it mailed UPS.
International customers- please contact me to inquire about rates. I reserve the right to adjust the invoice to reflect actual incurred shipping costs.
At the time of purchase, please let me know if it is a gift, so I can include a note if you would like.
Exchanges are accepted within five days of receipt of purchase. Return shipping costs and safe return are the responsibilities of the customer. Contact me for more information regarding exchanges.
How to Care for the Pots
My work is dishwasher safe, though I recommend a combination of handwashing and the dishwasher, since handmade pots are inherently less durable than industrial. Special care should be taken with the decaled pots, as those glazes are liable to be worn away in the dishwasher. People have been known to put my pots in the microwave, but I do not recommend it because it is iron (metal) that is giving the clay its rich red color. On some pots I leave the animals unglazed to purposefully encourage a patina to develop, visual evidence of the history of the pot. I fire my clay hotter than normal earthenware in order to vitrify the body and make it as durable as possible.
Terms and Condidtions
When you purchase anything from me, you agree to hold ahmad sabha harmless from any loss, damage or injury due to any products purchased from us. Our maximum liability to you is the amount you paid for the item(s) purchased. All items offered on this site are provided "as is" and without warranties of any kind, whether express or implied. Note: We reserve the right to update these policies at any time.
Customer Privacy is very important to me. I do not share or sell any information provided to me.